QueBall V3: Pre-order yours today.
QueBall V3: Pre-order yours today.
QueBall V3: Educating & Enriching Lives.
**Currently taking pre-orders. (Deposit USD$995.00 or full price USD$2990.00) QueBall v3 ships in September 2016.
- Deposit of USD$995.00 - you will receive: free shipping and free 6-month warranty. The remaining balance USD$1995.00 will be due before we ship your device in September 2016.
- Full Price of USD$2990.00 - you will receive: free shipping; first priority on QueBalls as they are manufactured,;and a free 12-month warranty and nothing left to pay.
- 10 free games/educational/therapy sessions
- Motion: forward, backward, left, right
- Different speeds
- Stereo speakers
- Multicolored LED lights
- Patented touch sensors
- 6-Hour battery life
- 4 pounds, 7-inch radius
- Intel Edison Processor
- Simple to use, designed by educators and scientists
- Award winning device!
- Being used successfully used in North America & Europe
- 1 x QueBall v3
- 1 x Education Plan and User Manual
- Free Warranty for Pre-orders (6 or 12 months)
- 1 x AC Power Adapter
- 1 x QueBall Stand
- 1 x Portable Travel Case
*iPad/iOS device not included
** SPECIAL PRICING on orders over four units.
** Custom languages and accents available upon request
** Contact us for information on setting up a free trial on orders over four units
** Contact us for orders outside of Canada and US
Email firstname.lastname@example.org or telephone for more further info
Que Innovations Six Months Limited Warranty
Applying to QueBall V3 only
IMPORTANT: BY USING YOUR QUE INNOVATIONS (QUEBALL V3)-BRANDED HARDWARE PRODUCT YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE QUE INNOVATIONS SIX (6) MONTHS LIMITED WARRANTY (“WARRANTY”) AS SET OUT BELOW.
DO NOT USE YOUR PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY. IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE PRODUCT AND RETURN IT WITHIN THE RETURN PERIOD OF SEVEN (7) DAYS.
HOW CONSUMER LAW RELATES TO THIS WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE IN THE U.S.A., OR BY COUNTRY OR PROVINCE, WITHIN A COUNTRY. OTHER THAN AS PERMITTED BY LAW, QUE INNOVATIONS DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.
WARRANTY LIMITATIONS SUBJECT TO CONSUMER LAW
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. QUE INNOVATIONS DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, QUE INNOVATIONS LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT QUE INNOVATIONS’ OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED BELOW. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
WHAT IS COVERED BY THIS WARRANTY?
QUE INNOVATIONS Inc. of 113 Barksdale Professional Center, Newark, Delaware, U.S.A 19711 (“QUE INNOVATIONS”) warrants the QUE INNOVATIONS-branded hardware product and QUE INNOVATIONS-branded accessories contained in the original packaging (“QUE INNOVATIONS Product”) against defects in materials and workmanship when used normally in accordance with QUE INNOVATIONS’ published guidelines for a period of Six (6) Months from the date of original retail purchase by the end-user purchaser ("Warranty Period"). QUE INNOVATIONS’ published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.
WHAT IS NOT COVERED BY THIS WARRANTY?
This Warranty does not apply to any non-QUE INNOVATIONS branded hardware products or any software, even if packaged or sold with QUE INNOVATIONS hardware. This does not affect your rights under applicable consumer law. Manufacturers, suppliers, or publishers, other than QUE INNOVATIONS, may provide their own warranties to you – please contact them for further information. Software distributed by QUE INNOVATIONS with or without the QUE INNOVATIONS brand (including, but not limited to system software) is not covered by this Warranty. Please refer to the licensing agreement accompanying the software for details of your rights with respect to its use. QUE INNOVATIONS does not warrant that the operation of the QUE INNOVATIONS Product will be uninterrupted or error-free. QUE INNOVATIONS is not responsible for damage arising from failure to follow instructions relating to the QUE INNOVATIONS Product’s use.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the QUE INNOVATIONS Product’s specifications (QUE INNOVATIONS Product specifications are available at www.queinnovations.com under the technical specifications for each product and from your distributor); (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the QUE INNOVATIONS Product outside QUE INNOVATIONS’ published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of QUE INNOVATIONS or an QUE INNOVATIONS Authorized Service Provider (“QIASP”); (g) to an QUE INNOVATIONS Product that has been modified to alter functionality or capability without the written permission of QUE INNOVATIONS; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the QUE INNOVATIONS Product; (i) if any serial number has been removed or defaced from the QUE INNOVATIONS Product; (j) to a QUE INNOVATIONS Product that has been dropped from a height higher than six (6) inches, this will be assessed by accelerometer data upon return; (k) to any damage caused by liquid; (l) to any damage caused by general misuse or mishandling of the product.
QUE INNOVATIONS may restrict warranty service for hardware products to the country where QUE INNOVATIONS or its Authorized Distributors originally sold the device.
Before receiving warranty service, QUE INNOVATIONS or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow QUE INNOVATIONS’ procedures for obtaining warranty service.
QUE INNOVATIONS AND ITS AGENTS ARE NOT RESPONSIBLE FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY OTHER PART OF THE QUE INNOVATIONS PRODUCT SERVICED.
Following warranty service, your QUE INNOVATIONS Product or a replacement device will be returned to you as your QUE INNOVATIONS Product was configured when originally purchased, subject to applicable updates. QUE INNOVATIONS may install system software updates as part of warranty service that will prevent the QUE INNOVATIONS Product from reverting to an earlier version of the system software. Third party applications installed on the QUE INNOVATIONS Product may not be compatible or work with the QUE INNOVATIONS Product as a result of the system software update. You will be responsible for reinstalling all other software programs, data and information. Recovery and reinstallation of other software programs, data and information are not covered under this Warranty.
Important: Do not attempt to open the QUE INNOVATIONS Product or remove any protective caps attached to the QUE INNOVATIONS Product. Opening the QUE INNOVATIONS Product or removing protective caps may cause damage that is not covered by this Warranty. Only QUE INNOVATIONS or a QIASP should perform service on this QUE INNOVATIONS Product.
WHAT WILL QUE INNOVATIONS DO IN THE EVENT THE WARRANTY IS BREACHED?
If during the Warranty Period you submit a claim to QUE INNOVATIONS or a QIASP in accordance with this warranty, QUE INNOVATIONS will, at its option:
(i) Repair the Que Innovations Product using new or previously used parts that are equivalent to new in performance and reliability,
(ii) Replace the Que Innovations Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability, or
(iii) Exchange the Que Innovations Product for a refund of your purchase price.
QUE INNOVATIONS may request that you replace certain user-installable parts or Que Innovations Products. A replacement part or Que Innovations Product, including a user-installable part that has been installed in accordance with instructions provided by QUE INNOVATIONS, assumes the remaining term of the Warranty or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a QUE INNOVATIONS Product or part is replaced or a refund provided, any replacement item becomes your property and the replaced or refunded item becomes QUE INNOVATIONS’ property.
HOW TO OBTAIN WARRANTY SERVICE?
Please access and review the online help resources described below before seeking warranty service. If the QUE INNOVATIONS Product is still not functioning properly after making use of these resources, please contact a QUE INNOVATIONS representative or QIASP, using the information provided below. An QUE INNOVATIONS representative or QIASP will help determine whether your QUE INNOVATIONS Product requires service and, if it does, will inform you how QUE INNOVATIONS will provide it. When contacting QUE INNOVATIONS via telephone, other charges may apply depending on your location.
Online information with details on obtaining warranty service is provided below.
WARRANTY SERVICE OPTIONS
QUE INNOVATIONS will provide warranty service through one or more of the following options:
(i) Carry-in service. You may return your QUE INNOVATIONS Product to a QIASP location offering carry-in service. Service will be performed at the location, or a QIASP may send your QUE INNOVATIONS Product to a QUE INNOVATIONS Repair Service (“QIRS”) location to be serviced. Once you are notified that service is complete, you will retrieve the QUE INNOVATIONS Product from the QIASP location without delay unless QUE INNOVATIONS notifies you that the QUE INNOVATIONS Product will be sent directly to your location from the QIRS location.
(ii) Mail-in service. If QUE INNOVATIONS determines that your QUE INNOVATIONS Product is eligible for mail-in service, QUE INNOVATIONS will send you prepaid waybills and if applicable, packaging material and instructions on how to properly pack and address your QUE INNOVATIONS product, so that you may ship your QUE INNOVATIONS Product to an QIRS or QIASP location. Instructions may be sent to you via email or in hard copy with the packaging material. Once service is complete, the QIRS or QIASP location will return the QUE INNOVATIONS Product to you. QUE INNOVATIONS will pay for shipping to and from your location if all instructions regarding the method of packaging and shipping the QUE INNOVATIONS Product are followed.
(iii) Do-it-yourself (DIY) parts service. DIY parts service allows you to service your own QUE INNOVATIONS Product. If DIY parts service is available in the circumstances, the following process will apply.
(a) Service where QUE INNOVATIONS requires return of the replaced QUE INNOVATIONS Product or part. QUE INNOVATIONS may require a credit card authorization as security for the retail price of the replacement QUE INNOVATIONS Product or part and applicable shipping costs. If you are unable to provide credit card authorization, DIY parts service may not be available to you and QUE INNOVATIONS will offer alternative arrangements for service. QUE INNOVATIONS will ship a replacement QUE INNOVATIONS Product or part to you with installation instructions, if applicable, and any requirements for the return of the replaced QUE INNOVATIONS Product or part. If you follow the instructions, QUE INNOVATIONS will cancel the credit card authorization, so you will not be charged for the QUE INNOVATIONS Product or part and shipping to and from your location. If you fail to return the replaced QUE INNOVATIONS Product or part as instructed or return a replaced QUE INNOVATIONS Product or part that is ineligible for service, QUE INNOVATIONS will charge your credit card for the authorized amount.
(b) Service where QUE INNOVATIONS does not require return of the replaced QUE INNOVATIONS Product or part. QUE INNOVATIONS will ship you free of charge a replacement QUE INNOVATIONS Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal of the replaced QUE INNOVATIONS Product or part.
(c) QUE INNOVATIONS is not responsible for any labor costs you incur relating to DIY parts service. Should you require further assistance, contact QUE INNOVATIONS at email@example.com.
QUE INNOVATIONS reserves the right to change the method by which QUE INNOVATIONS may provide warranty service to you, and your QUE INNOVATIONS Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response times may vary according to country. You may be responsible for shipping and handling charges if the QUE INNOVATIONS Product cannot be serviced in the country it is in. If you seek service in a country that is not the original country of purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, QUE INNOVATIONS may repair or replace QUE INNOVATIONS Products and parts with comparable QUE INNOVATIONS Product and parts that comply with local standards.
LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUE INNOVATIONS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE QUE INNOVATIONS PRODUCT OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF INFORMATION STORED ON THE QUE INNOVATIONS PRODUCT.
THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. QUE INNOVATIONS DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY QUE INNOVATIONS DEVICE UNDER THIS WARRANTY OR REPLACE THE QUE INNOVATIONS PRODUCT WITHOUT RISK TO OR LOSS OF INFORMATION STORED IN THE QUE INNOVATIONS PRODUCT.
SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
No QUE INNOVATIONS reseller, agent, or employee is authorized to make any modification, extension, or addition to this Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. This Warranty is governed by and construed under the laws of the country in which the QUE INNOVATIONS Product purchase took place. QUE INNOVATIONS or its successor in title is the warrantor under this Warranty.
© 2016 QUE INNOVATIONS Inc. All rights reserved. QUE INNOVATIONS and the QUE INNOVATIONS logo are trademarks of QUE INNOVATIONS Inc., registered in the U.S. and other countries.